Privacy and Cookies Policy
Last Updated: 21/06/26
1. Introduction
Teddington Woodcraft Folk - we are is committed to protecting and respecting your privacy. This Privacy and Cookies Policy explains how we collect, use, store, and protect personal information when you visit our website and use our services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Who We Are
Organisation Name: Teddington Woodcraft Folk
Email: sophoxwest@gmail.com
If you have any questions about this policy or how we handle your personal information, please contact us using the details above.
3. Information We Collect
Information You Voluntarily Provide
We may collect personal information when you complete forms on our website, including:
Name
Email address
Telephone number
Postal address (if provided)
Any information you include in messages or enquiries
Providing this information is entirely voluntary.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, such as:
IP address
Browser type and version
Device information
Operating system
Website usage data
Pages visited and time spent on the website
This information is generally collected through cookies and analytics technologies.
4. How We Use Your Information
We use personal information to:
Respond to enquiries and requests
Communicate with individuals who have contacted us
Provide information about our activities, programmes, and services
Improve our website and user experience
Monitor website performance and security
Comply with legal obligations
We will only use your information where we have a lawful basis to do so.
5. Lawful Bases for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
Consent
Where you voluntarily provide information through a contact form and agree to us contacting you.
Legitimate Interests
To operate and improve our website, respond to enquiries, and administer our organisation effectively.
Legal Obligation
Where we are required to process information to comply with applicable laws and regulations.
6. Children and Young People
As a youth organisation, we recognise the importance of protecting children's personal information.
Where personal data relates to children or young people, we take appropriate measures to ensure that information is handled securely and fairly.
We encourage parents, guardians, and carers to contact us if they have questions regarding information provided by a child through our website.
7. Sharing Information
We do not sell personal information.
We may share information with:
Trusted service providers who help operate our website or communications systems
Professional advisers where necessary
Regulatory authorities or law enforcement agencies where required by law
Any third-party service providers are required to keep information secure and only process it on our instructions.
8. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:
Responding to enquiries
Maintaining records of communications
Meeting legal and regulatory obligations
Information that is no longer required will be securely deleted or anonymised.
10. Your Rights
Under UK GDPR, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Request data portability where applicable
Lodge a complaint with the Information Commissioner's Office (ICO)
For more information, visit the ICO website.
11. Cookies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
They help websites function properly and may provide information about how visitors use the site.
Types of Cookies We May Use
Essential Cookies
These cookies are necessary for the website to function correctly and cannot usually be disabled.
Examples include:
Security cookies
Session management cookies
Form submission functionality
Analytics Cookies
These cookies help us understand how visitors use our website by collecting anonymous statistical information.
Examples may include:
Number of visitors
Pages viewed
Traffic sources
Website performance metrics
Analytics cookies will only be used where required consent has been obtained.
Managing Cookies
Most web browsers allow you to control cookies through browser settings.
You can:
Delete existing cookies
Block future cookies
Receive notifications when cookies are set
Please note that disabling certain cookies may affect website functionality.
12. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as analytics providers, embedded content, or social media platforms.
We are not responsible for the privacy practices of external websites. We encourage users to review their privacy policies.
13. Changes to This Policy
We may update this Privacy and Cookies Policy from time to time.
Any changes will be published on this page, and the updated version will take effect immediately upon publication.
14. Contact Us
If you have any questions about this Privacy and Cookies Policy or wish to exercise your data protection rights, please contact:
Email: sophoxwest@gmail.com
15. Complaints
If you are unhappy with how we handle your personal information, you may contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK data protection regulator: